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How do I pick up an order instead of paying for shipping?We allow paid order pick ups (BY APPOINTMENT ONLY) at our farm location in Cobbs Creek, VA for INDUSTRY PROFESSIONALS . We also allow pick ups for LOCAL VIRGINIA RESIDENTS. LOCAL is defined as the Middle Peninsula, York County, Williamsburg.
If you would like to pick up, select the "Local Pick Up" option at check out. Once the order is received, the shipping will be removed less the Pick Up Fee. A payment link will be sent with a new invoice. PLEASE NOTE!! Plant material IS NOT "held" or "reserved" without payment in full.
There is a $10.00 service fee for ALL pick ups. Appointments for contactless pick ups are available Tues-Thurs- 11am-3pm. If this does not work for you please choose shipping. Pick ups may require more than one trip based on item readiness.
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How do I choose the right plants for my area?Each species we offer has a detailed listing of the best growing/cultural requirements. Our website is searchable for criteria like “plants for shade“, etc. You will want to be sure of your site’s conditions, is it sunny? shaded?, is it wet? exposed to salt? etc. What type of soils do you have? wet? dry? clay? sandy? loam? Are you planting on a hillside where the water runs off very quickly? or in a low area where water collects? When in doubt contact your local native plant society for a list of species native to your area.
- When will my plug order ship? This can be a complicated answer, mother nature dictates many of the criteria for shipping times. For plugs we list the expected time the plugs will be ready for shipment. Keeping in mind that there are no guarantees the sun will shine along with other variables which can greatly affect the time the plugs are ready to ship. At checkout you will need to choose a ship week or say ASAP.
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How long is the travel time for my delivery via UPS? Well that all depends what state you live in. In state of VA is typically one day. Connecting and near by states like MD, NC, SC, PA, DE, NY, OH, are typically 2 or sometimes 3 days. For further states like CT, VT, ME, MO, the ship times are 2-4 days. For points west of the Mississippi it can be 4 or more days. For these longer shipment time we strongly suggest paying for an expedited shipment so the plants will not be boxed for so long.
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When should I expect to see growth from my bare root shrubs and trees? Depending on the species they should bud up and leaf out at the same time you see plants in the wild in your area in leaf, some species like Oak's leaf out later than others like Willows. If you do not see any signs of growth at that time, we strongly suggest scratching the bark at the ends of a branch if it is green they are viable and may need more time, if not review your aftercare or contact us for further instructions.
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When should I take delivery of my bare root plants if my area is much colder then Virginia and the ground is still frozen in April?
You will want to take delivery as early as possible, before the end of March, here is why:
Most plants break, or start to break, dormancy here in Virginia by the beginning of April. Subjecting plants that are breaking dormancy to a severe change in temperatures from Eastern VA to Northern, Western or Southern climates, can cause damage to the cells inside the plants which may kill them. The best option is to take delivery of the plants fully dormant and plant them or heal them in at your location which will allow them to break dormancy when the temps in your specific area tell the plants it is time.
Where can I find planting instructions? HERE!!